We Need to Talk About the Power of AI to Manipulate Humans

Our tendency to become emotionally attached to chatbots could be exploited by companies seeking a profit. We have all read about artificial intelligence becoming smarter than us, a future in which we become like pets and can only hope AI will be benevolent. My experience watching tens of millions of interactions between humans and artificial conversational agents, or bots, has convinced me there are far more immediate risks—as well as tremendous opportunities.